The Summit 7 MSP and MSSP Solution for the DIB
24/7 THREAT & INTEL SUPPORT
CLOUD SECURITY EXPERTISE
MICROSOFT PREMIER SUPPORT
SHARED RESPONSIBILITY MODEL
Guardian and Vigilance
DoD contractor focused Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) are built on Microsoft 365 GCC High and Azure Government in accordance with NIST 800-171, DFARS 7012, and CMMC 2.0. DoD contractors can leverage the skills and expertise of Guardian and Vigilance to be an extension of their current IT division, bringing the knowledge and capabilities necessary to ensure the security of their systems.
COST BENEFIT ANALYSIS
Interested in seeing a cost benefit analysis of how Guardian + Vigilance can benefit your company?
GUARDIAN + VIGILANCE SERVICES
for Microsoft 365
|Azure Firewall Management|
|Azure Network Management|
|Azure Server Antivirus|
|Azure Server Backup|
|Azure Server Management|
|Azure Server Patch Management|
|Azure Server Software Installation/Removal|
|Azure Active Directory/Active Directory Management|
|Certificate Management and Renewal|
|Change Control Board Management|
|Endpoint Antivirus Management|
|Exchange Online, SharePoint Online, OneDrive, and Team Management|
|Intune Device Management|
|IT Asset Management|
|IT Policy Management|
|IT Procurement Support|
|IT Vendor Management|
|Microsoft 365 Backup and Recovery|
|Microsoft 365 Workload Administration|
|Service Desk Support|
|System Security Plan (SSP) and Plan of Action and Milestones (POA&M) Management|
|Windows Endpoint Patch Management|
|Azure Sentinel Notification Refinement and Improvement|
|Cyber Threat Intelligence and Integration|
|Incident Response Initiation and Management|
|Security Command Function|
|Security Operations Reporting and Dashboards|
|Security Posture Monitoring|
|Tabletop Exercises and Evaluation|
|Vulnerability Management with Enhanced Patch Management|
COST BENEFIT ANALYSIS
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Microsoft Premier Support Escalation
Summit 7 offers escalation to Microsoft Premier Support, if elected, as part of our Support Services capability. Summit 7 holds the Premier Support contract and offers the capability to customers on a per-hour basis.
If you choose to have this capability as part of your Block Hour support contract it will be called out specifically in your quote. This capability is typically only leveraged during Critical Priority / Sev A or Sev 1 incidents, but tickets may be escalated upon any customer request as well.
Escalated tickets are billed on a per hour basis. Summit 7 employees must stay engaged on the ticket with Microsoft for the duration of the escalation. This will result in time charges for both Summit 7 and Microsoft Premier Support.
Escalated tickets for Premier Support enables both Severity A and Severity 1 tickets. This is differentiated from standard Microsoft support that only allows up to Severity B tickets to be generated. Please see the table below for the Microsoft Premier Support SLA.
If you are using an MSP or MSSP for CMMC compliance, you are required to show an assessor a Shared Responsibility Model defining obligations and responsibilities for both your organization and the company that supports you.